Cookies Information

What is a “cookie”?

A “cookie” is a harmless text file stored in your browser when you visit almost any website. The purpose of a “cookie” is to allow the website to remember your visit when you return. Although many people are unaware, cookies have been in use for over 20 years, since the first browsers appeared for the World Wide Web.

What is NOT a “cookie”?

It is not a virus, a trojan, a worm, spam, spyware, nor does it open pop-up windows.

What information does a “cookie” store?

Cookies typically do not store sensitive information about you such as credit card or banking data, photographs, your ID, or personal information. The data they store is of a technical nature, personal preferences, content customization, etc. The web server does not associate you as a person but rather associates your browser. In fact, if you usually browse with Internet Explorer and try browsing the same site with Firefox or Chrome, you’ll see the site doesn’t recognize you as the same person because it’s actually associating the browser, not the person.

What types of cookies are there?

• Technical cookies: These are the most basic and allow, among other things, to determine whether the user is a human or an automated application, whether it’s an anonymous user or a registered one—basic tasks for the functioning of any dynamic website.
• Analytical cookies: They collect information about the type of browsing you are doing, the sections you use most, products viewed, time zones, language, etc.
• Advertising cookies: They display ads based on your browsing behavior, country of origin, language, etc.

What are “first-party cookies” and “third-party cookies”?

“First-party cookies” are those generated by the website you are visiting, and “third-party cookies” are those generated by external services or providers such as Facebook, Twitter, Google, etc.

What happens if I disable cookies?

To help you understand the consequences of disabling cookies, here are some examples:

• You won’t be able to share content from that site on Facebook, Twitter, or any other social network.
• The website won’t be able to adapt its content to your personal preferences, as is often the case in online stores.
• You won’t be able to access the site’s personal area, such as My Account, My Profile, or My Orders.
• You won’t be able to make online purchases in the Virtual Store. Orders will have to be made by phone or by visiting the physical store, if available.
• You won’t be able to customize your geographic preferences such as time zone, currency, or language.
• The website won’t be able to perform web analytics on visitors and traffic, making it harder for the site to stay competitive.
• You won’t be able to post on the blog, upload photos, comment, rate, or score content. The site also won’t be able to tell if you’re a human or an automated application posting spam.
• Targeted advertising won’t be shown, reducing the site’s advertising revenue.
• All social networks use cookies; if you disable them, you won’t be able to use any social media platforms.

Can cookies be deleted?

Yes. Not only deleted but also blocked, either globally or specifically for a certain domain. To delete cookies from a website, go to your browser settings, find the cookies associated with the domain, and proceed with deletion.

How to configure cookies in the most popular browsers:

Below we show how to access a specific cookie in the Chrome browser. Note: these steps may vary depending on the browser version:

1. Go to Settings or Preferences via the File menu or by clicking the customization icon in the upper right corner.
2. You will see different sections; click on Show advanced options.
3. Go to Privacy, Content settings.
4. Select All cookies and site data.
5. A list will appear with all cookies sorted by domain. To make it easier to find the cookies from a specific domain, enter all or part of the address in the Search cookies field.
6. After applying this filter, one or more lines with the cookies from the requested website will appear. Now just select it and click the X to delete it.

To access cookie settings in Internet Explorer, follow these steps (they may vary depending on browser version):

1. Go to Tools, Internet Options.
2. Click on Privacy.
3. Move the slider to adjust the level of privacy you desire.

To access cookie settings in Firefox, follow these steps (they may vary depending on browser version):

1. Go to Options or Preferences, depending on your operating system.
2. Click on Privacy.
3. Under History, select Use custom settings for history.
4. You’ll now see the option Accept cookies, which you can enable or disable as desired.

To access cookie settings in Safari for OSX, follow these steps (they may vary depending on browser version):

1. Go to Preferences, then Privacy.
2. Here you will see the Block cookies option to set your preferred level of restriction.

To access cookie settings in Safari for iOS, follow these steps (they may vary depending on browser version):

1. Go to Settings, then Safari.
2. Go to Privacy & Security, where you will see the Block cookies option to adjust the desired restrictions.

To access cookie settings in Android browser, follow these steps (they may vary depending on browser version):

1. Open the browser and press the Menu key, then go to Settings.
2. Go to Security & Privacy, and you’ll find the Accept cookies option to enable or disable it.

To access cookie settings in Windows Phone browser, follow these steps (they may vary depending on browser version):

1. Open Internet Explorer, then go to More, then Settings.
2. You can now enable or disable the Allow cookies checkbox.

Last updated: September 15, 2025